PLAN YOUR VISIT

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Chelsea Factory is located at 547 West 26th Street between 10th and 11th Avenues.

The entrance to Chelsea Factory is on the north side of West 26th Street, in the middle of the block.

Transport Options

  • 7 train at 34th St–Hudson Yards

  • C and E trains at West 23rd St

  • 1 train at West 28th St

  • M11, M12, and M34 buses

Box Office

  • Hours (by phone): Monday - Friday: 11:00AM - 4:00PM

  • No physical box office at the venue

  • Please note tickets are non-refundable but can be exchanged for a different date, availability permitting

Contact

  • info@chelseafactory.org

  • 917.281.6379

  • Interested in partnering with us? Complete this form!

 
 

Health & Safety Protocols

To help ensure the health and safety of our patrons, artists, and staff, Chelsea Factory has implemented the following health and safety guidelines:

  • Face masks are encouraged, but not required when inside the theater.

  • While Chelsea Factory strongly recommends vaccination against COVID-19, proof of vaccination is not currently required for audience entrance to performances and public programs.

  • Please note we welcome a range of partners, who may have additional COVID-19 protocols in place. Please visit your event’s show page to review all related health and safety requirements.

Additional safety measures that are currently in effect include upgraded ventilation systems and rigorous cleaning and sanitation protocols throughout the building.

There is an inherent risk of exposure to COVID-19 in any public space where people are present. While Chelsea Factory is taking measures to minimize the risk of such exposure, we cannot guarantee that you will not be exposed to COVID-19 during your time in the theater. By attending the performance, you voluntarily assume all risks related to exposure to COVID-19 and agree not to hold Chelsea Factory, or any of its trustees, directors, officers, employees, agents, contractors, or volunteers liable for any illness or injury.

Chelsea Factory policies regarding masks and proof of vaccination will continue to evolve and may be relaxed or extended at a future date. ​​

Accessibility

Chelsea Factory is compliant with ADA (Americans with Disabilities Act) standards.

  • Seats for patrons with disabilities are available for purchase online or by phone for all performances. Please advise at the time of ticket purchase of any particular/additional needs that we may help accommodate.

  • Assisted listening devices are available for patron use.

  • All public restrooms at Chelsea Factory are accessible.

  • The 34th Street 7 train station is ADA compliant and within six blocks of the theater.